![]() ![]() Knowing Fashion Nova’s cancellation policy is important, so you can act quickly if you need to cancel your order. If the ‘Cancel Items’ button isn’t available, it means that the order has already been processed or shipped. Find the order that you want to cancel and click on the ‘Cancel Items’ button. If you want to cancel your Fashion Nova order, you need to log in to your account and go to the ‘My Orders’ section. You can only cancel your order if it hasn’t been processed or shipped yet. If you miss the one-hour window, you won’t be able to cancel your order. Want to cancel your Fashion Nova order? Here’s what you need to know about their cancellation policy.įashion Nova allows you to cancel your order within one hour of placing it. Understanding Fashion Nova’s Cancelation Policy 5 Contacting Fashion Nova Customer Service.4 Tips for Smooth Cancelations and Returns.1 Understanding Fashion Nova’s Cancelation Policy.Contact Fashion Nova at 2801 East 45th, Vernon, CA 90058 +. You can withdraw your consent at any time by texting STOP to 55525. Consent is not a condition of any purchase. cart reminders) from Fashion Nova CA at the cell number used when signing up. By submitting this form, you agree to receive recurring automated marketing text messages (e.g. īy signing up for email, you agree to Fashion Nova's Terms of Service and Privacy Policy. Contact Fashion Nova at 2801 East 46th, Vernon, CA 90058 +. You can withdraw your consent at any time by texting STOP. Don't worry, we'll do the math for you.īy signing up for email, you agree to Fashion Nova's Terms of Service and Privacy Policy.īy submitting this form, you agree to receive recurring automated marketing text messages (e.g. ![]() In every case, we prorate the discount across all applicable items in your specific order. If you return the $10 item you will get $6 in credit. If you return the $15 item you will get $9 in credit. But how we calculate it, is you got the $15 item for $9 and the $10 for $6 as the $10 discount is prorated across the 2 items. The $10 item in this case would be the item you got for free. One was a $15 item and the other was a $10 item. Let's say you redeemed a BOGO for 2 items. The easiest way to do this is to give you an example. If an item is identified as damaged, a 50% restocking fee will be reduced from your return amount. Upon receipt of your return our returns processing team inspects all garments for stains, holes, defects, and wear. In the case they missed an item please contact us and include the order number and item(s) missed. It is up to the returns processing associate to locate your items manually for any order returned that was not done through our Returns Portal. Please do not group returns like this in the future as it can cause major delays and incorrect crediting. If you lost access to your email you’ll need to contact us below with your order number, full name, and billing address. Please make sure to check all folders including Spam on the email address associated with your order. Orders sent without following this process will be delayed and may cause crediting issues.Īll returns will be refunded via gift cardĭue to the nature of our fast limited supply sourcing we do not offer refunds to the original form of payment. To ensure fast and accurate processing please use the Returns Portal before sending back your return.
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